DIGITAL PRODUCTS REFUND AND RETURN POLICY

*Return and Refund Policy for Digital Products*

Thank you for choosing our digital products. Your satisfaction is our top priority. Please read the following policy carefully before making any purchase.

1. Refund Policy:

Due to the nature of digital products and the fact that they cannot be returned, we generally do not offer refunds once the purchase is made. We encourage you to thoroughly review the product details, specifications, and any available demos or previews before completing your purchase.

However, we understand that exceptional circumstances may arise, and we will assess refund requests on a case-by-case basis in accordance with the following conditions:

**Product Defects:** If you encounter any technical issues or defects with the digital product that render it unusable, please contact our customer support team within 2 days of purchase. We will investigate the issue promptly and provide either a replacement or a refund, at our discretion, if the issue is deemed to be caused by the product itself.

**Unauthorized Purchases:** If you believe that an unauthorized purchase has been made using your account, please notify us immediately. We will investigate the matter thoroughly and may issue a refund if the purchase is found to be unauthorized.

2. Return Policy:

As digital products cannot be physically returned, our return policy applies only to cases of product defects or unauthorized purchases, as outlined above in the Refund Policy section.

3. Contact Us:

If you have any questions or concerns regarding our Return and Refund Policy for digital products, please feel free to contact us at creativeoverloaddesigns@gmail.com. Our customer support team will be happy to assist you and address any issues you may have.

4. Changes to the Policy:

We reserve the right to modify or update this Return and Refund Policy for digital products at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our practices.

By completing a purchase of our digital products, you acknowledge that you have read, understood, and agreed to abide by the terms of this Return and Refund Policy.

Last Updated: 2/14/2025

Thank you for your understanding and cooperation. We appreciate your business.

SHIPPING POLICY

*Shipping Policy for Digital Products*

Thank you for choosing our digital products. Please read the following policy regarding the delivery of your digital purchases.

1. Delivery Method:

As our products are digital and downloadable, there is no physical shipping involved. Upon completion of your purchase, you will receive instant access to download the digital product(s) directly from our website or through the provided download link in your confirmation email.

2. Delivery Timeframe:

Digital products are typically available for download immediately after the purchase transaction has been successfully processed. In some cases, such as pre-orders or products with specific release dates, access to the digital files may be granted at a later time, as specified during the checkout process.

3. Accessing Your Digital Purchase:

After completing your purchase, you will receive instructions on how to access and download your digital product(s). This may include logging into your account on our website, accessing a unique download link provided in your confirmation email, or following specific instructions provided on the product page.

4. Technical Support

If you encounter any difficulties or issues with downloading or accessing your digital purchase, please contact our customer support team for assistance. We are committed to ensuring a smooth and hassle-free experience for our customers and will promptly address any concerns you may have regarding the delivery of your digital products.

5. Refund Policy:

Please refer to our Refund Policy section for information regarding refunds for digital products. While digital products are typically non-refundable due to their nature, we will assess refund requests on a case-by-case basis in accordance with our Refund Policy guidelines.

6. Contact Us:

If you have any questions or require further assistance regarding the delivery of your digital products, please don't hesitate to contact us at creativeoverloaddesigns@gmail.com. Our dedicated customer support team is available to assist you and ensure that you receive the support you need.

Thank you for choosing our digital products. We appreciate your business and strive to provide you with a seamless and enjoyable shopping experience.

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